"Extar Motors recalls 2 vehicles due to brake control issue"
The National Market Supervision Administration has recorded the return of two extar pure electric cars produced between November 1, 2021 and November 6, 2022.
Recall Batch Number:
Recall batch number: S2025M0112V
Affected Vehicles:
From immediate effect, these recalls affect 2 domestic extar 2 pure electric vehicles manufactured between November 1, 2021 and November 6, 2022.
Reason for Recall:
The recall is triggered by a software imbalance in the braking control system of affected vehicles. In low-speed mode ("single pedal driving"), if the footbrake remains off while on an incline for more than 1 minute and 30 seconds without applying the brakes, the vehicle's braking function may fail to disengage, posing safety risks.
Solution:
Extar Motors is taking proactive steps to address the issue. All users in the affected range will receive a free software update to correct the software imbalance in the braking control system.
Extar Motors has announced that it will reach out to relevant customers via registered letters for notification and arrangements for the recall operation. After commencing the recall, Extar Motors client support center will contact owners and arrange for assistance. Users are advised to dial 400-617-1017, or visit www.samrdprc.org.cn, or the extar official social media platform, for real-time information on this recall, in addition to reporting suspected defects.
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