China's Xiaomi Automobile Addresses Controversy Over "Parking Mode" Feature and Carbon Fiber Windshield
Xiaomi Automobile has responded to concerns over the company's recent update, which included an optional feature called "Parking Mode." In response to user feedback, Xiaomi announced that they were pausing the update process and would revisit their approach.
Initially, the parking mode function had been paired with a prerequisite condition, prompting customers to express dissatisfaction. The Chinese tech giant apologized for not seeking adequate user feedback and ensuring proper communication regarding the feature.
The initial intention behind introducing the parking mode was to enhance driving safety; however, Xiaomi is acknowledging that it failed to fully consult users or communicate properly about the function's features thoroughly enough.
Moving forward, Xiaomi aims to establish better channels for user opinions on significant updates and ensure smoother engagement. The company recognizes its responsibility to address concerns in such sensitive situations.
In an effort to satisfy customers who preferred a different design and would like to swap their carbon fiber double-windshield front hood with the steel version for free prior to the expiration date, and those locking in orders may enjoy 20,000 points in advance as a token of appreciation.